With us you can feel reassured by our 5 year warranty and aftercare commitment to you. This will include pre-scheduled appointments over that period. At these appointments we will retest your hearing, check your ears, ask you about your ability to hear in background noise, clean and check your aids, run any updates and carry out servicing.
When you buy hearing aids, a 5 year warranty is always included. 2+ (unlimited) appointments in the first 3 months after you've decided to buy. Then, 1 review appointment annually. This runs for 5 years. Thereafter, a £50 fee is made per annual review. Typically, hearing aids will last from 6 to 10 years, if they are looked after in the manner that we suggest.
Occasionally, we might have to return your hearing aids to the manufacturer for repairs.
Outside of your 5 year warranty, repairs carried out by the manufacturer cost £159*.
*Unless you have a membership (see our App).